MT Building 2nd Floor, 2 Chome-1-9 Mita, Meguro City, Tokyo 153-0062
Telehealth for Residents in Japan
Follow-ups via Telehealth
Can't make it into the clinic?
Cedar Medical Clinic Tokyo's telehealth service connects you with an English-speaking doctor by video.
Book a video consultation today and get the care you need without the commute.
[Book a Telehealth Appointment]
For those using Japanese Health Insurance, this service is only for established patients of Cedar Medical Clinic Tokyo.
If you are a tourist or paying out of pocket, please click below for details.
Why Choose Telehealth at Cedar Medical Clinic Tokyo
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English-speaking doctor — clear communication, no language barrier
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Anywhere in Japan — all you need is an internet connection
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Fast turnaround — same-day appointments available
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Prescriptions sent directly to a pharmacy near you — no need to find one yourself
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Itemized English receipts available — for insurance claims or reimbursement
What to Expect: How a Telehealth Visit Works
1. Book Your Appointment
Reach out by phone, email, or through our online booking system to schedule your telehealth visit.
2. Receive Your Video Link
We'll email you a Google Meet link ahead of your appointment — no app download required, just click and join at your scheduled time.
3. Meet With the Doctor
Join your video appointment at the scheduled time and speak with our English-speaking doctor about your symptoms, concerns, or ongoing care needs.
4. Prescription Sent to a Nearby Pharmacy
If a prescription is needed, we'll send it electronically to a pharmacy convenient to you. Don't have a regular pharmacy? No problem — we'll find one near you.
5. Pick Up Your Medication
Visit the pharmacy to collect your prescription. Payment for medication is made directly to the pharmacy and is separate from your consultation fee.
6. After Your Visit
We'll send your payment link by email after the consultation is complete — no need to pre-pay. Payment is made by credit card through this link.
Pricing & Insurance
Japanese National Health Insurance (NHI) is accepted for established patients only. If you're already a patient of record at Cedar Medical Clinic Tokyo, your telehealth visit is billed the same way as an in-person visit, with your standard NHI copay applied, plus a Telecommunications Fee of ¥1,100. This fee applies to telehealth visits using NHI and is not covered by insurance.
Consultation Fee
Standard NHI copay
+ ¥1,100 Telecommunications Fee
(not covered by NHI, paid in addition to your copay)
Payment method: Credit card, via the online payment link
Medication: Paid separately, directly at the pharmacy
Frequently Asked Questions
Do I need to install any software for the video call? No. We use Google Meet by default, which runs directly in your web browser — just click the link we email you.
If you'd rather use WhatsApp, let us know when you book and we'll set up your consultation that way instead.
Can I use my Japanese health insurance for a telehealth visit? Japanese NHI is accepted for telehealth only if you are an established patient at our clinic. In addition to your standard NHI copay, a Telecommunications Fee of ¥1,100 applies to telehealth visits and is not covered by insurance. First-time patients are self-pay.
How do I pay? Payment is made by credit card through a secure online payment link.
Where will my prescription be sent? We'll send it to a pharmacy near you. If you don't already have one, let us know and we'll find one convenient to your location.
Do I pay for my medication through the clinic? No — medication is paid for directly at the pharmacy when you pick it up.
I am traveling out of town. Can I use telehealth to get a refill? Yes — as long as you have a stable internet connection, you can see our doctor from anywhere in the country.
Ready to See a Doctor From Wherever You Are?
Skip the trip to the clinic. Book your telehealth appointment today and speak with an English-speaking doctor by video.
Book Online | Call Us: 03-6303-3113 | Email Us: info@cedarmedicaltokyo.com