オンライン診療
Telehealth: See an English-Speaking Doctor, Anywhere in Japan
シダーメディカルクリニック東京では、ご自宅や職場など、どこからでも医療相談を受けられるオンライン診療を提供しております。
※オンライン診療には診断上の限界があります。正確な診断や適切な治療のために、医師が対面での診察や追加検査が必要と判断した場合は、ご来院をお願いすることがあります。
Why Choose Telehealth at Cedar Medical Clinic Tokyo
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English-speaking doctor — clear communication, no language barrier
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Anywhere in Japan — all you need is an internet connection
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Fast turnaround — same-day appointments available
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Prescriptions sent directly to a pharmacy near you — no need to find one yourself
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Itemized English receipts available — for insurance claims or reimbursement
What to Expect: How a Telehealth Visit Works
1. Book Your Appointment
Reach out by phone, email, or through our online booking system to schedule your telehealth visit.
2. Receive Your Video Link
We'll email you a Google Meet link ahead of your appointment — no app download required, just click and join at your scheduled time.
If you'd prefer to use WhatsApp for your video call instead, just let us know when you book and we'll arrange that for you.
3. Pre-Payment (First-Time Patients Only)
If this is your first visit with us, we'll send a secure online payment link by email. Payment is made by credit card through this link and must be completed before your consultation.
4. Meet With the Doctor
Join your video appointment at the scheduled time and speak with our English-speaking doctor about your symptoms, concerns, or ongoing care needs.
5. Prescription Sent to a Nearby Pharmacy
If a prescription is needed, we'll send it electronically to a pharmacy convenient to you. Don't have a regular pharmacy? No problem — we'll find one near you.
6. Pick Up Your Medication
Visit the pharmacy to collect your prescription. Payment for medication is made directly to the pharmacy and is separate from your consultation fee.
7. After Your Visit (Established Patients)
If you're an established patient, we'll send your payment link by email after the consultation is complete — no need to pre-pay. Payment is made by credit card through this link.
Pricing & Insurance
Japanese National Health Insurance (NHI) is accepted for established patients only. If you're already a patient of record at Cedar Medical Clinic Tokyo, your telehealth visit is billed the same way as an in-person visit, with your standard NHI copay applied, plus a Telecommunications Fee of ¥1,100. This fee applies to telehealth visits using NHI and is not covered by insurance.
First-time (non-established) patients: self-pay only.
Consultation fee ¥22,000 flat rate
Includes Doctor consultation, prescription, itemized English receipt (if needed)
Payment method: Credit card, via the online payment link
Medication: Paid separately, directly at the pharmacy
Insurance: Not applicable for first-time telehealth visits — self-pay only
Established patients using NHI:
Consultation fee Standard NHI copay
Telecommunications Fee + ¥1,100 (not covered by NHI, paid in addition to your copay)
Payment method: Credit card, via the online payment link
Medication: Paid separately, directly at the pharmacy
Note: Payment for medications picked up at the pharmacy is the patient's responsibility and is not included in the consultation fee.
Frequently Asked Questions
Do I need to install any software for the video call? No. We use Google Meet by default, which runs directly in your web browser — just click the link we email you.
If you'd rather use WhatsApp, let us know when you book and we'll set up your consultation that way instead.
Can I use my Japanese health insurance for a telehealth visit? Japanese NHI is accepted for telehealth only if you are an established patient at our clinic. In addition to your standard NHI copay, a Telecommunications Fee of ¥1,100 applies to telehealth visits and is not covered by insurance. First-time patients are self-pay.
How do I pay? Payment is made by credit card through a secure online payment link. First-time patients receive this link by email before their appointment; established patients receive it by email after the visit.
Where will my prescription be sent? We'll send it to a pharmacy near you. If you don't already have one, let us know and we'll find one convenient to your location.
Do I pay for my medication through the clinic? No — medication is paid for directly at the pharmacy when you pick it up.
Can I get an English receipt for insurance reimbursement? Yes, an itemized English receipt is included and available on request as part of your telehealth visit (only for self-pay visits) .
Is telehealth available anywhere in Japan? Yes — as long as you have a stable internet connection, you can see our doctor from anywhere in the country.
Ready to See a Doctor From Wherever You Are?
Skip the trip to the clinic. Book your telehealth appointment today and speak with an English-speaking doctor by video.
Book Online | Call Us: 03-6303-3113 | Email Us: info@cedarmedicaltokyo.com